INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I reach customer support?
You can contact us anytime at info@kalom.store or by phone at 831-776-0065. We usually respond within 24–48 hours.
What are your customer service hours?
Our support team is available Monday–Friday, 9 AM – 6 PM (PST).
Emails can be sent anytime, and we will reply during business hours.
Where are you located?
Kalom LLC
725 E. Romie Lane
Salinas, CA 93901
I have a question about my order. What should I do?
If you have issues or questions about your order:
Include your order number
Attach any photos (if damaged/incorrect items)
Describe the issue clearly
Send your message to info@kalom.store for a faster response.
How long does it take to receive a response?
Our average response time is 24–48 hours.
During holidays or high-order seasons, responses may take slightly longer.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
- EIN No. 92-3264858
- Address: 725 E. Romie Lane Salinas, CA 93901 United States
- Phone: 831-776-0065.
- E-mail: info@kalom.store